1. Information We Collect
We collect various types of data to provide our services effectively. This includes but is not limited to:
Occupancy and activity data: Information about the presence and movements of individuals within monitored areas.
Air quality data: Measurements of environmental factors such as air pollutants and humidity.
Temperature data: Data related to ambient temperature within monitored spaces.
When you engage in various activities such as completing our web form on the Direk website, requesting a demonstration of our Services, responding to advertisements, subscribing to our newsletter, or registering for webinars, you have the opportunity to furnish us with details about yourself. Throughout these interactions, we might gather personal information. This information could encompass your name, company name, the state where your company is headquartered, employee and subcontractor counts, address, email, phone number, job position, title, and any queries you wish to pose to us.
2. How We Use Your Information
The sensor data we collect is used to provide the occupancy, activity level, air quality, temperature, and other environmental analytics to clients through our dashboard portal. We also use the collected data for the following purposes:
Providing and improving our services: We utilize the collected information to offer AI-driven insights and real-time dashboards to enhance your understanding of the monitored spaces.
Analysis and research: We may anonymize and aggregate data for research, statistical, and analytical purposes to improve our services and contribute to industry knowledge.
We do not sell or rent this information to any third parties. The data is accessible only to authorized users at the client company through their dashboard login credentials.
3. Data Sharing
We may share your information in the following circumstances:
Third-party service providers: We may share data with trusted third-party providers who assist us in delivering our services.
Compliance with legal obligations: We may disclose data in response to valid legal requests, such as court orders or subpoenas.
4. Data Security
We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We take precautions to protect facility usage and environmental data from loss, theft, misuse, unauthorized access or disclosure, alteration, or destruction. We use encryption, firewalls, access controls, and other tools to safeguard data. Analytics dashboards and data access are restricted to authorized client users only. We train our staff on data privacy and security protocols.
5. Data Retention and Deletion
Sensor data will be retained as long as the client keeps their Direk service active. When a client ends their service, the collected sensor data will be deleted from our storage servers within 30 days. Aggregated analytics may be retained in an anonymous form but will not be associated with the client in any way.
7. Cookies and Tracking Technologies
8. Your Cookie Choices
You have the right to control and manage your cookie preferences. You can do this by:
Adjusting your browser settings to block or delete cookies.
Opting out of certain third-party tracking cookies through the relevant third-party's website.
9. Changes to This Policy
10. Contact Us